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Local delivery (within Singapore) - STANDARD
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$5 will be charged per delivery for standard addresses.
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For addresses located in CBD and shopping malls, $10 will be charged per delivery (inclusive of $5 surcharge). We reserve the right to update your order accordingly if options are selected improperly.
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Full payment of the product and delivery fee is required prior to delivery.
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Delivery is usually made within 3 to 7 working days from the date of receipt of full payment. A longer delivery period might apply during festive periods.
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After 2 failed delivery attempts or if the delivery company cannot reach you, the parcel will be returned to Toysdachi and additional fees will be charged for re-delivery. If you remain uncontactable for re-delivery within 2 weeks from the second failed delivery attempt, the order will be cancelled without refund of payment.
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We use both in-house delivery team and third-party delivery companies. In the event of third-party delivery companies, we will send you a tracking code upon dispatch.
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Additional charges will apply for delivery to remote areas, central business districts or for change in delivery address after the product has been dispatched.
- For items lost or damaged during delivery, we will support you to file for claim with the third-party delivery company.
Local delivery (within Singapore) - SAME-DAY
Where possible, we can arrange for same-day shipping via Lalamove or GrabExpress. Delivery cost will be as determined by the service and paid for by you. Please contact with us before making a purchase to ensure your order can be fulfilled satisfactorily.
International delivery (outside Singapore)
Unfortunately, we do not provide international shipping at the moment.